Select Language / Επιλογή Γλώσσας

English English Greek Ελληνικά

Support Center

GET HELP & SUPPORT

We're here to help you succeed

Choose how you want to get support - we've got you covered

Infrustructure
Technology

Accelerate innovation with world-class tech teams We’ll match you to an entire.


FAQs & Knowledge Base

Find quick answers to commonly asked questions and browse our comprehensive guides.


Email Support

Reach us directly at info@mias.gr for any inquiries or technical assistance.


Phone Support

Call us during business hours for immediate assistance with urgent issues.


Live Chat

Chat with our support team in real-time for quick problem resolution.


Video Tutorials

Watch step-by-step video guides and tutorials for all our products.


Documentation

Access comprehensive product documentation, user manuals, and API references.

Data secure & Managment

Accelerate innovation with world-class tech teams We’ll match you to an entire.

Submit Support Ticket

What happens next?
  • You'll receive an automated confirmation email with a reference number
  • Our support team will review your ticket within 24-48 hours
  • We'll respond via email with solutions or additional questions

Frequently Asked Questions

Click on "Forgot Password" on the login page. Enter your email address and we'll send you a password reset link. If you don't receive it within 5 minutes, check your spam folder or contact support.

Our standard support hours are Monday-Friday, 9:00 AM - 6:00 PM EET. For critical issues (system down), we provide 24/7 emergency support. Enterprise customers have access to priority support with extended hours.

Response times vary by priority level:
  • Critical: Within 2 hours
  • High: Within 8 hours
  • Normal: Within 24-48 hours
  • Low: Within 72 hours

Absolutely! Submit a ticket with the subject line "Feature Request" and include detailed information about the functionality you need. Our product team reviews all feature requests and considers them for future releases.

Yes! We offer comprehensive training programs including:
  • Live online training sessions
  • On-site training (for enterprise customers)
  • Video tutorials and documentation
  • User guides and knowledge base articles
Contact us to schedule a training session for your team.

We’re Delivering the best customer Experience

+30 216 800 2663

Accelerate innovation with world-class tech teams We’ll match you to an entire remote team of incredible freelance talent.

Useful Links

Our Products

Contact Information

© Copyrights 2009 Mia Solutions All rights reserved.